Testimonials

“R & G came to my home to work on my Culligan System.
I was immediately impressed with the technician for the following reasons:
The technician:
1. Arrived on time and when he introduced himself made it a point to assure me that his truck did not leak oil.
2. Had all the materials he needed to complete the job and they were wrapped in their new casings.
3. Knew exactly what needed to be done and he was fully aware as to how to complete the work.
4. Made it his priority to inform me every step of the way of what he was doing.
5. Made sure to answer any and all of my questions and concerns I might have had.
I highly recommend R & G Water’s. They outperformed any water company I have had at my home over the past 19 years.”

– Joseph R.

“They responded quickly, came over the next day and got us up and running! Price was very reasonable and they were easy to work with. I will use them in the future.”

– Rachel S., Randallstown, MD

“They worked promptly and efficiently.There prices were reasonable, They were very informative and I have no problem in using there services in the future. I highly recommend.”

– Maurice R., Manchester, MD

“This is an amazing small family business. They tried to repair our R/O filter system however it would not be repaired. They offered to replace it and worked with us to make it happen given the repair did not go well. Very professional, helpful, caring people from the scheduling to the repairmen. Thanks R & G!”

– Travis S., Gaithersburg, MD

“Very professional, very informative. Over all I was please. Very honest and I respectful.”

– Tonja S., Finksburg, MD

“LOOK NO FURTHER. RICK IS THE BEST. I have used him multiple times. There is no one BETTER!!!!”

–¬†Kevin P., Woodstock, MD

“R & G is a Class “A” Number 1 company . Rick was straight forward and totally honest with us and really expedited the service so that it was as painless as possible. Also, this happened on a Sunday . I went to Home Adviser site and stated the problem and had a call from R & G literally within minutes. Rick actually walked me through the solution over the phone. Are you kidding me? Nobody does that these days. Rick and his wife are top professionals in the business. Both dedicated to customer service.”

– Bill B., Freeland, MD

 

“Very friendly and approachable, both Rick and his wife. I am confident in the quality of work done, and feel I was given a very reasonable price. Our only disatisfaction was that they can a day late to complete follow up work, but this was due to an incorrect part being delivered. Overall very satisfied and we would highly recommend.”

– Homeowner, Sparks Glencoe, MD

“Rick from R & G did an excellent professional job on replacing our faulty well pump! Very honest and competent in his field of work. Cost of the repair was reasonable and fair. I will definitely be using R & G for all future water system needs!”

– Julie D., Mount Airy, MD

“Professional service! Really great to work with them and would hire them again!”

– Damon D., Woodbine, MD

“Home Advisor recommended Rick to solve my well line leak that was coming in through the basement wall. I was very impressed at how he solved the problem and the workmanship . I believe that he save me thousands of dollars and I smiled at what It actually cost to complete the job.”

– Homeowner, Frederick, MD

“Our well pump went out on us Saturday night, so Sunday morning I called R & G. They came the same day! And they didn’t charge us an up-charge for emergency service. Rick and Georgina are very customer oriented and a pleasure to work with. The final bill was $30 less than the phone estimate. I was very pleased with R & G and would definitely recommend them.”

– Connie K., Baldwin, MD

“This family-owned business was very responsive; they consulted over the phone and, once they arrived on site, they recommended only replacing a faulty valve rather than selling me an entirely new sump pump unit that I didn’t need.”

– Sheldon G., Ellicott City, MD

“About 4:30 AM, I awoke to learn that I did not have any water. My husband called this company (at 4:45 AM) to leave a message that we would like to schedule a service call. To our amazement, we received a return call from them at 4:50 AM. I was very impressed with the quick response. They arrived later that morning and our Well Pump was repaired. (no emergency service charges). The customer service is excellent and their price was fair. I will always use R & G Water Systems, Inc. for any of Well service needs and HIGHLY recommend them.”

– Kirk and Aedena W., Jarrettsville, MD

“R & G was excellent. Came out on the weekend and did not charge any uprate. The work was great, the service was fantastic, and he was always available for follow-up calls and questions. Highly recommended.”

– Rand F., Glenelg, MD

“Seem to be available at any time for help. Took their time placing our system, doing it right. Very thorough. Replaced some old filters, cleaned our well, secured it. Above and beyond!”

– Chrissy P., Glenelg, MD

“R & G was great to work with – they responded quickly and we discussed various options over the phone throughout the weekend. They performed the work when they said they would for the price they quoted. Very satisfied”

РJerry S., Gambrills, MD

“I had contacted R & G through Home Advisor because the company we had been using recommended replacing our neutralizer rather than repairing it. R & G was able to repair the unit by rebuilding the control unit and replacing some of the piping. We saved about $1,400. R & G will now be servicing our water treatment system. This the way service should be.”

– James H., Perry Hill, MD

“I cannot rate these guys high enough. My sump pump broke last night and this morning I used Home Advisor to find them. R & G had the 2nd highest rating on Home Advisor for plumbing services. They also quoted me a price lower than anyone else could match, plus they did the job in 1/4 of the time everyone else quoted. No extra charges for a same day job. It’s a family run business and their products have just as high a quality as do their service people. I’m usually a DIY-er, but their prices and flexibility made this decision a no brainer. I will definitely recommend R & G to family and friends.”

– Dan R., Columbia, MD

“Very quick response and resolve of the problem. I got the water pump replaced just in 24 hours after a call conversation. Thanks to R & G Water Systems, Inc.”

– Tatiana G., Reisterstown, MD

“Rick called me within minutes. He was professional and had a good attitude. He responded to replace my well pump within 3 hours. His price was very reasonable.”

– Glenwood, MD

“I highly recommend this company. I have well and septic at my house I was concerned about the water pressure. Rick looked things over. As it turns out there is no problem. It is simply the water treatment sytem that was installed. Honesty goes a long way in my book. Rick was extremely helpful and took the time to explain the process. If I ever have a “real” problem this is the company I will call. Thanks so much!!”

– Finksburg, MD

“Both Rick (the plumber) and Georgina (his wife) were amazingly nice, helpful and competent. We lost power during Hurricane Sandy and had no water (and 100 waterless sheep) even though our generator was working, so we went looking on Home Advisor for a plumber. the first plumber that called me back suggested, when he heard what had happened, that I really needed an electrician, and I was just calling one when Georgina called. Turns out that Rick knows electric as well as plumbing and he had us fixed in no time at all. I cannot rate them highly enough, and will certainly be calling them when we have bigger jobs to do. they’re GREAT!”

– Polly M., Frederick, MD

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  • Carroll County: Eldersburg (21784), Finksburg (21048), Hampstead (21074), Manchester (21102), Marriottsville (21104), Taneytown (21787), Union Bridge (21791), Westminster (21157, 21158), Mount Airy (21771), New Windsor (21776), Sykesville (21784), Woodbine (21797), Taneytown (21787), and more.

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    Frederick County: Frederick (21701, 20702, 21703, 21709), New Market (21774) , Mount Airy (21771), Urbana (21704), Ijamsville (21754), Walkersville (21793), Libertytown (21762), Damascus (20872), and more.

    Howard County: Clarksville (21029), Columbia (21044), Cooksville (21723), Dorsey (21075), Elkridge (21075), Ellicott City (21043), Fulton (20759), Glenelg (21737), Glenwood (21738), Granite (21163), Hanover (21076), Highland (20777), Jessup (20794), Lisbon (21765), Marriottsville (21104), North Laurel (20723), West Friendship (21794), Woodbine (21797), Woodstock (21163), and more.

    Montgomery County: Olney (20832), Damascus (20872), Laytonsville (20882), Silver Spring (20910), Gaithersburg (20878), and more.